AI services for SMEs
AI that actually saves a small business time — not a demo, not a subscription you never use. We start with the jobs eating your week, build one of them properly, and prove it worked before you spend anything else.
Most AI advice is written for big companies with data teams. Here is what works for a business with five to fifty staff: assist on the website, write the content you never get to, automate the admin in between, and make sure the AI tools your customers are already using can find and recommend you.
A chat assistant trained on your own pages and FAQs, so visitors get straight answers about your services, prices and opening times at 11pm — and you get a named enquiry in your inbox rather than a form that nobody saw.
We use AI to do the heavy lifting on research and first drafts, then our own team edits, fact-checks and rewrites it. You get far more useful pages in far less time, without the generic filler that Google and your customers both ignore.
The quiet time-sink in most SMEs is not the big job, it is the small ones repeated fifty times: forwarding enquiries, chasing quotes, confirming appointments, updating spreadsheets. We connect the tools you already use and take those off your plate.
Set up to watch the channels that matter, flag what is worth your time and reply to the rest. New enquiries get a fast, useful first response; reviews and mentions get monitored so nothing negative sits unanswered.
Customers increasingly ask AI assistants who to call. We build and audit sites so those tools can read them properly — structured data, clean code and consistent business details — then test how the major assistants describe your business today.
A short, hands-on session with the people who do the work. They leave with prompt templates for their own jobs, a clear idea of what is safe to share, and a policy in plain English instead of a document nobody reads.
How we start
Small businesses do not have a year to spend on a transformation project. We treat AI the way we treat a website build: scoped, fixed-price, delivered, then measured against something you care about.
Tell us what your team does repeatedly and where enquiries get dropped. We will tell you honestly which parts are worth automating and which are not — no charge, no obligation.
We agree a single starting point with a measurable result: enquiries answered after hours, quotes chased automatically, or a set of pages written and published. One win beats five pilots.
We set it up, watch it for the first month, and show you what it actually saved. Then you keep it — documented and in your control, not locked behind a login only we can use.
Not sure which job to hand over first? Ask our own assistant a question — it is built the same way we build yours, and it cites its sources every time.
Everything we build is documented and belongs to you: the assistant, the prompts, the automations and the logins. If you would rather run it in house later, you can.
No. Most small businesses start with one job that eats up time — answering the same questions, chasing quotes, writing page after page — and we build around what you already have. If you can describe the job, we can usually automate or assist it. You do not need a data team or a developer on staff.
It depends on how many jobs you want to hand over. Setting up an AI assistant on your website is a one-off build plus a small monthly fee; content and automation work is quoted per project or as a fixed monthly retainer. After the free review you get the price in writing before anything starts — no usage bills you cannot predict.
We only connect tools that give us proper data controls, we keep your customer records out of anything that trains a public model, and nothing goes live on your website until you have approved it. We will also write you a short, plain-English policy so your team knows what is safe to put into AI and what is not.
An AI website assistant or an enquiry-routing setup is usually live within two to four weeks, so the time saved starts almost immediately. Content and visibility work is slower — most clients see movement in Search Console within four to eight weeks and real ranking gains over three to six months.
Almost always. We connect to the email, calendar, spreadsheets, CRM, booking and website platforms small businesses actually use, rather than asking you to move everything. If something genuinely cannot be automated safely, we tell you instead of selling you a project.
Browse the towns and villages we cover across North and West Yorkshire, or jump straight to the service you need.
We build specialist sites for trades, professional firms and studios — each one written around how that sector actually wins work.
Start with the resources hub for our plain-English guides to search rankings, fixed-price builds and government website grants.
Book a free 30-minute review. We will look at how enquiries and admin actually flow through your business and tell you the two or three things genuinely worth automating — including the ones you should leave alone.